Your privacy is important to us. This policy explains how Quinderosal collects, uses, and protects your information in accordance with Malaysia’s PDPA and relevant regulations.

What Information We Collect

We collect only the information necessary to provide our services and improve your experience.

• Contact details, such as your name, email address, and phone number, when you reach out to us.
• Technical information, including IP address and browser type, to support site functionality and security.
• Usage data, such as pages visited and time spent on our website, to help us improve content and navigation.
• Any additional information you provide through forms, feedback, or direct communication.

How We Use Your Information

Your data is used only for providing our services, maintaining security, and improving the website.

• To respond to your inquiries and deliver requested services or information.
• To analyze website usage and enhance our site’s structure and content.
• To maintain website security and protect against unauthorized access.
• To comply with legal obligations under Malaysian law.

Legal Basis for Processing

We process personal data based on your consent and our legitimate interests in providing services.

Processing is carried out to fulfill service requests, improve our offerings, and comply with applicable regulations, including Malaysia’s Personal Data Protection Act.

Information Sharing

We do not sell your data. Information is only shared in the following situations:

• With service providers who assist in delivering our website and services, under confidentiality agreements.
• If required by law, regulation, or court order.
• To protect the rights, property, or safety of Quinderosal, our users, or others as required by law.

Data Security

We implement reasonable safeguards and regularly review our security measures to protect your information. Access is limited to authorized personnel, and data is retained only as long as necessary for business or legal purposes.

Your Rights

You have rights regarding your personal data under Malaysian law.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated personal information.
• Request erasure of your personal data, subject to legal requirements.
• Withdraw consent for processing, where applicable.

Cookies and Tracking

We use cookies for basic site functionality and analytics. You can control cookie preferences through your browser settings.

Cookie policy details Cookie policy details

Contact Us

If you have questions or wish to exercise your rights, please contact us using the information below.

Changes to This Policy

This policy may be updated periodically. Changes will be posted on this page, and your continued use of the site indicates acceptance.